Counter Manager

4 weeks ago


St Albans, Hertfordshire, United Kingdom Clinique Full time
Clinique - Counter Manager - Boots - 37.5 Hours

Job Summary:

Clinique is seeking a talented Counter Manager to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a visually appealing shopping environment.

We are looking for a passionate and ambitious individual who is eager to learn and grow with our company. As a Counter Manager, you will have the opportunity to develop your skills and knowledge in skincare and makeup, while building strong relationships with our customers and colleagues.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that each customer has a unique and inspirational in-store experience.
  • Drive sales and meet sales targets through effective product knowledge and recommendation.
  • Maintain a visually appealing shopping environment, adhering to high standards of visual merchandising.
  • Support the development and growth of the team, providing guidance and coaching as needed.
  • Participate in training and development programs to enhance product knowledge and skills.

Benefits:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Us:

Clinique is a leading beauty brand that is committed to providing the safest, most effective formulas in simple routines that bring remarkable results. We are a people-first company, respecting and caring for our employees, communities, and consumers. With a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers, we are dedicated to being the most inclusive and diverse beauty company in the world.

Requirements:

  • Previous retail industry/customer services experience
  • A desire to understand customer skin and makeup goals to confidentially recommend custom-fit routines
  • A passion and energy to provide inspirational, authentic, and personalized customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country
Job: Retail - Store
Primary Location: GB-ENG-St Albans
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2413760

Clinique is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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