Senior Operations Manager
4 weeks ago
Rem Associates Ltd. is seeking a highly experienced Senior Operations Manager to lead our distribution team. The ideal candidate will have a strong background in logistics and a proven track record of delivering operational excellence.
Key Responsibilities:- Lead the warehouse site team with accountability for Operations, Health & Safety, Training, and Commercial activity in the warehouse.
- Deliver a best-in-class service to our customers.
- Engage, retain, and develop key employee resources across the site.
- Maximise the potential of the operation through a strong financial focus.
- Assess operational capabilities and ensure actions are implemented that meet company and customer needs across the P&L.
- Develop and implement initiatives to improve operational processes, aligned to our growth strategy using Six Sigma, Lean, and other quality methodologies.
- Identify and resolve operational issues and drive continuous improvement initiatives.
- Ensure that IT operating systems are an engine for growth across the site.
- Anticipate and react to changes in customers' businesses in conjunction with the Operations Director.
- Ensure delivery of business KPIs agreed jointly with the Operations Director.
- Ensure the depot is fully resourced with appropriately skilled and motivated employees.
- Ensure the depot is fully compliant with Company and legal Health and Safety requirements.
- Achieve operational excellence in all areas of responsibility.
- Engage with customers and develop deep and lasting relationships to mutual benefit.
- Steer and facilitate the personal development of individuals within the team.
- Work closely with the Director to ensure that the depot achieves its operating profit targets.
- Drive the growth agenda for the site.
- Achieve ongoing productivity gains of 10% annually through strong employee engagement initiatives.
- High levels of Employee Engagement across all employees within the depot.
- P&L measures vs agreed targets.
- Customer Retention & organic growth.
- Operational Excellence.
- Ongoing reduction of cost base.
Warehouse Size: 180,000 sq ft with 150 staff.
Skills Essential:
- Achievement Drive.
- Directs and drives change.
- Creates a dynamic and high-performance workplace environment.
- Develops others through coaching interventions.
- Acts on values in the face of risk.
- Strong experience in an FMCG/Warehousing environment.
Preferred Skills:
- Displays a deep understanding of others.
- High levels of Commercial awareness.
- An ability to encourage ideas that drive real Commercial and Operational differentiation.
Knowledge Essential:
- Up-to-date knowledge of the latest operational tools.
- Significant transport/logistics and production experience.
- Inclusive Leadership.
- Leadership expertise.
- 5S methodology.
Preferred Knowledge:
- Sector experience.
IT Skills & Knowledge Essential:
- Experience and understanding of bespoke business solutions and operational infrastructure.
- Excellence in personal usage of Microsoft tools.
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