Face to Face Fundraising Performance Leadership Position

3 weeks ago


Newark, United Kingdom Canal & River Trust Full time

About Us

The Canal & River Trust is a charity entrusted with the care of over 2,000 miles of canals, rivers, docks, and reservoirs in England and Wales. These historic, natural, and cultural assets form part of the nation's strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats.

Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer, and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.

About the Role

We are recruiting for a F2F Fundraising Performance Coach who will support the delivery of excellent fundraising results and fundraising compliance standards. The purpose of this role is to improve performance improvements in our F2F fundraisers through coaching, training, and continuous development.

The successful candidate will be responsible for an individual fundraising target and set of KPIs that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations, and acquiring newsletter prospecting sign-ups in various locations.

Main Responsibilities

  • Coaching multiple teams in the region, consisting of lone workers, pairs of fundraisers, and bigger teams as income plans increase.
  • Individual fundraising target and set of KPIs, including inspiring people to become long-term monthly donors and generating income through contactless one-off donations.
  • Acting as a hands-on fundraiser who leads by example, delivering fundraising income while demonstrating the Canal & River Trust's values and behaviors.
  • Mystery shopping, observations, and internal quality control auditing of values, behavior, and fundraising techniques.
  • Supporting and deputizing for the Regional F2F Fundraising Manager, covering regional fundraising targets and KPIs.
  • Working with our partner recruitment agency to arrange interviews, send out communications to candidates, and sit on the interview panel.
  • Daily reports of observations and actions taken, areas of success, results for the day, and areas of training and development identified.

What We Offer

A salary of £32,000 per annum, plus £4,680 per year Car Cash Allowance (approximately £390 per month), and opportunities for career growth and professional development.



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