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Dental Office Coordinator

2 months ago

Huddersfield, Kirklees, United Kingdom Bupa Dental Care Full time

About the Role

Bupa Dental Care is seeking a skilled and experienced Dental Receptionist to join their team in Milnsbridge. As a key member of the practice, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the dental clinic.

Key Responsibilities

  • Meet and greet patients, providing a warm and welcoming experience
  • Manage patient appointments, bookings, and records with accuracy and efficiency
  • Coordinate care packages and communicate with clinicians to ensure seamless patient care
  • Upsell Bupa Dental Care products and services, promoting patient well-being and loyalty
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner
  • Support the Practice Manager and clinical team with administrative tasks and practice operations
  • Handle patient payments and maintain confidentiality of sensitive information

Requirements

  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Ability to promote company products and services, with a focus on patient well-being and loyalty
  • Preferred experience with Dentally software

What We Offer

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, a comprehensive health and wellbeing program
  • My Bupa Extras, discounts at popular retailers and fitness facilities
  • Employee Assistance Program, mental health support, and wellbeing initiatives
  • Discounted dental insurance and other health and wellbeing benefits
  • Wagestream, access to income before payday
  • Opportunities for career growth and development within Bupa Dental Care