Dental Team Member
4 weeks ago
About the Role
Bupa Dental Care is seeking a skilled and dedicated individual to join their team as a Dental Receptionist. This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support.
Key Responsibilities
- Meet and greet patients, providing a warm and welcoming first impression.
- Manage patient appointments, answer phone calls, and update patient records with accuracy and efficiency.
- Coordinate care packages for patients, working closely with clinicians to ensure seamless care.
- Confidently promote and upsell Bupa Dental Care products and services, including plan options, finance, and insurance claims.
- Provide excellent customer service, face-to-face, over the phone, and via email.
- Support the Practice Manager and clinical team in maintaining a smooth-running practice.
- Handle payments and maintain patient confidentiality.
Requirements
- Ability to work positively and professionally in a fast-paced environment.
- Previous administration or receptionist experience, preferably in a healthcare setting.
- Strong communication skills, face-to-face, over the phone, and via email.
- Proficient in Microsoft Word and Outlook, with strong organizational skills.
- Previous experience promoting company products and services.
- Preferred experience with Dentally.
What We Offer
- Competitive pay rates and opportunities for training and development.
- Access to MyHealthcare, providing quick and easy access to free support, advice, and treatment for various health-related issues.
- My Bupa Extras, offering discounts at favorite retailers, plus a range of tools, content, and information to support financial wellbeing.
- Access to discounted dental insurance, which can be extended to immediate family members.
- Additional health and wellbeing benefits, including Cycle to Work Scheme, free annual Flu vaccine, and Bupa's Menopause Plan.
- Wagestream, allowing access to income before payday, if and when needed.
- Access to career pathways and support throughout working life with Bupa Dental Care.
Benefits
- Shop discounts (over 700 stores)
- Health and wellbeing discounts
- Discounted dental insurance
- Free CPD
- Employee referral scheme
- And many more
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