Dental Team Member

4 weeks ago


Huddersfield, Kirklees, United Kingdom Bupa Dental Care Full time

About the Role

Bupa Dental Care is seeking a skilled and dedicated individual to join their team as a Dental Receptionist. This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support.

Key Responsibilities

  • Meet and greet patients, providing a warm and welcoming first impression.
  • Manage patient appointments, answer phone calls, and update patient records with accuracy and efficiency.
  • Coordinate care packages for patients, working closely with clinicians to ensure seamless care.
  • Confidently promote and upsell Bupa Dental Care products and services, including plan options, finance, and insurance claims.
  • Provide excellent customer service, face-to-face, over the phone, and via email.
  • Support the Practice Manager and clinical team in maintaining a smooth-running practice.
  • Handle payments and maintain patient confidentiality.

Requirements

  • Ability to work positively and professionally in a fast-paced environment.
  • Previous administration or receptionist experience, preferably in a healthcare setting.
  • Strong communication skills, face-to-face, over the phone, and via email.
  • Proficient in Microsoft Word and Outlook, with strong organizational skills.
  • Previous experience promoting company products and services.
  • Preferred experience with Dentally.

What We Offer

  • Competitive pay rates and opportunities for training and development.
  • Access to MyHealthcare, providing quick and easy access to free support, advice, and treatment for various health-related issues.
  • My Bupa Extras, offering discounts at favorite retailers, plus a range of tools, content, and information to support financial wellbeing.
  • Access to discounted dental insurance, which can be extended to immediate family members.
  • Additional health and wellbeing benefits, including Cycle to Work Scheme, free annual Flu vaccine, and Bupa's Menopause Plan.
  • Wagestream, allowing access to income before payday, if and when needed.
  • Access to career pathways and support throughout working life with Bupa Dental Care.

Benefits

  • Shop discounts (over 700 stores)
  • Health and wellbeing discounts
  • Discounted dental insurance
  • Free CPD
  • Employee referral scheme
  • And many more


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