Administrative Support Officer

1 day ago


Huddersfield, Kirklees, United Kingdom Bupa Dental Care Full time
Company Overview

Bupa Dental Care is a leading provider of dental care services, committed to delivering high-quality treatment and exceptional patient experiences.

We are a dynamic team that values our people, promoting a positive work environment where everyone can thrive. Our patients are at the heart of everything we do, and we strive to make a real difference in their lives.

Salary and Benefits

The salary for this role is estimated to be between £24,000 to £28,000 per annum, depending on experience. In addition to a competitive salary, you will also enjoy access to a range of benefits, including:

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing support and advice for various health-related issues
  • My Bupa Extras discounts and rewards at popular retailers
  • Employee Assistance Programme (EAP) and mental health support
  • Discounted dental insurance and additional health and wellbeing benefits
Job DescriptionKey Responsibilities

This exciting opportunity is for an experienced Administrative Support Officer to join our dental department. As a key member of our team, you will be responsible for:

  • Meeting and greeting patients, ensuring a warm welcome and smooth patient journey
  • Booking and amending appointments, answering phone calls and updating patient records
  • Coordinating care packages for patients, working closely with clinicians
  • Confidently promoting and selling Bupa Dental Care products and services
  • Providing exceptional customer service, face-to-face, over the phone, and via email
Requirements and Qualifications

To succeed in this role, you will need:

  • A positive and professional attitude, able to thrive in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both verbally and written
  • Proficiency in Microsoft Word and Outlook, with excellent organisational skills
  • Previous experience in promoting company products and services
Benefits and Perks

In addition to a competitive salary and benefits package, you will enjoy:

  • Access to career pathways and support throughout your working life with Bupa Dental Care
  • Wagestream, allowing you to access your income before payday
  • Free annual flu vaccine and discounted eye tests
  • And many more benefits

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