Administrative Support Officer
1 day ago
Bupa Dental Care is a leading provider of dental care services, committed to delivering high-quality treatment and exceptional patient experiences.
We are a dynamic team that values our people, promoting a positive work environment where everyone can thrive. Our patients are at the heart of everything we do, and we strive to make a real difference in their lives.
Salary and BenefitsThe salary for this role is estimated to be between £24,000 to £28,000 per annum, depending on experience. In addition to a competitive salary, you will also enjoy access to a range of benefits, including:
- Competitive pay rates and opportunities for training and development
- Access to MyHealthcare, providing support and advice for various health-related issues
- My Bupa Extras discounts and rewards at popular retailers
- Employee Assistance Programme (EAP) and mental health support
- Discounted dental insurance and additional health and wellbeing benefits
This exciting opportunity is for an experienced Administrative Support Officer to join our dental department. As a key member of our team, you will be responsible for:
- Meeting and greeting patients, ensuring a warm welcome and smooth patient journey
- Booking and amending appointments, answering phone calls and updating patient records
- Coordinating care packages for patients, working closely with clinicians
- Confidently promoting and selling Bupa Dental Care products and services
- Providing exceptional customer service, face-to-face, over the phone, and via email
To succeed in this role, you will need:
- A positive and professional attitude, able to thrive in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, both verbally and written
- Proficiency in Microsoft Word and Outlook, with excellent organisational skills
- Previous experience in promoting company products and services
In addition to a competitive salary and benefits package, you will enjoy:
- Access to career pathways and support throughout your working life with Bupa Dental Care
- Wagestream, allowing you to access your income before payday
- Free annual flu vaccine and discounted eye tests
- And many more benefits
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