Cafe Operations Manager
4 weeks ago
AHABA Cafe is a vibrant community hub in the heart of E3, serving the local community alongside the church. As Cafe Operations Manager, you will be responsible for running the cafe day-to-day, developing products, and engaging positively with customers. You will also oversee the staffing structure, manage team rotas, and ensure excellent customer service.
The ideal candidate will have a personal Christian faith and a passion for making Jesus known in the local community through the ministry of the cafe. You will champion the vision and values of AHABA, setting the tone for quality coffee and excellent customer service. Experience working in the catering or coffee industry is essential, and a Food Hygiene Level 2 certificate is required.
Key Responsibilities:
- Manage the day-to-day running of the cafe, including team rotas and stock ordering.
- Develop and implement products and services that meet customer needs.
- Provide excellent customer service, ensuring a welcoming and inclusive environment.
- Oversee the staffing structure, including recruitment, training, and performance management.
- Champion the vision and values of AHABA, setting the tone for quality coffee and excellent customer service.
- Ensure compliance with food hygiene and safety regulations.
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