
Cafe Operations Manager
1 month ago
Role Overview
The Cafe Manager - Health and Wellness Expert will lead the opening of this new cafe concept focused on health and wellness within a retail store. This is an exciting opportunity for a passionate and experienced cafe professional to join our team and drive the success of this new venture.
Main Responsibilities
- Manage day-to-day cafe operations, ensuring a high level of service and quality.
- Develop and implement innovative menu items that reflect changing trends and seasons, showcasing a passion for health and wellness.
- Lead and motivate a team of cafe staff, providing training and development opportunities to enhance their skills and knowledge.
- Hire and onboard new staff, ensuring a smooth transition and high levels of job satisfaction.
- Coordinate with vendors and suppliers, maintaining updated records of daily, weekly, and monthly revenues and expenses.
- Add new menu items based on seasonality and customer preferences, driving sales and customer satisfaction.
- Provide exceptional customer service, advising staff on the best ways to resolve issues and enhance customer experience.
- Maintain a clean and tidy cafe environment, ensuring high standards of health and safety.
- Nurture friendly relationships with customers, increasing loyalty and reputation.
- Support the Social Media Manager in creating engaging and positive content, promoting the cafe's unique concept and offerings.
About You
- A hospitality professional with a passion for health and wellness.
- Trained mixologist/barista with cafe supervisor/management experience in a premium cafe environment, demonstrating creativity and flair.
- Able to oversee day-to-day operations and implement standards of practice.
- A confident and vibrant personality, thriving in the buzz of service.
- Passionate about detailed hospitality, guest experience, and dedicated to exceptionally high standards of service.
- Must have the right to work in the UK, be well-presented, positive, energetic, and genuinely love hospitality and interest in nutrition.
Benefits
- Competitive salary of £35-40k per annum, with a great work-life balance.
- Potential for growth and development within the company, with opportunities to join new sites and take on new challenges.
- A supportive and inclusive work environment that values teamwork and personal development.
- Employee discounts on food and beverages, as well as up to 40% staff discount on selected fashion retail merchandise.
- Company events throughout the year, celebrating milestones and achievements.
- Birthday day off after a successful probationary period, and 25 days of annual leave plus bank holidays.
This is an exciting opportunity for a motivated and experienced cafe professional to join our team and drive the success of this new venture. If you are passionate about health and wellness and have the skills and experience to succeed in this role, we would love to hear from you.
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