Cafe Operations Manager

2 weeks ago

London, Greater London, United Kingdom Cafe Animo Full time

We are seeking an experienced Cafe General Manager to lead our Cafe Animo in South Kensington. As a key member of our team, you will be responsible for ensuring the smooth operation of the cafe, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities:

  • Lead and manage a team of staff to deliver exceptional customer service and achieve sales targets.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage cafe operations, including inventory, supplies, and maintenance.
  • Monitor and control costs, ensuring profitability and efficiency.
  • Collaborate with the management team to achieve business objectives and implement company policies.

Requirements:

  • Proven experience as a Cafe General Manager or in a similar role.
  • Strong leadership and management skills, with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Commercial awareness and ability to analyze data to inform business decisions.

About Us:

  • Cafe Animo is a health-focused cafe in South Kensington, serving fresh and holistic food and coffee.
  • We are committed to providing exceptional customer service and creating a welcoming atmosphere for our customers.
  • We offer a competitive salary and benefits package, as well as opportunities for career development and growth.

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