Payment Support Specialist

3 weeks ago


London, Greater London, United Kingdom DNA Payments Ltd Full time

DNA Payments Ltd is a rapidly growing fintech company that offers payment solutions to businesses across the UK and Europe. We are committed to delivering exceptional customer service and are seeking a talented Payment Support Specialist to join our team.

**Job Description:**

We're looking for a detail-oriented individual to provide technical support to our customers via telephone, email, and online chat.

**Key Responsibilities:**

  • Providing technical assistance to customers regarding billing enquiries, technical issues, and product logistics.
  • Achieving KPI's and SLA's to deliver outstanding customer service.
  • Working on systems such as Salesforce and other software to support our customer base.

**Required Skills and Qualifications:**

  • Previous experience in a customer service or call centre role would be advantageous.
  • An interest in business and providing high-level customer service.
  • Troubleshooting and root cause analysis skills within the payments industry would be beneficial.

**Benefits:**

  • Competitive salary: £25,000 - £30,000 per annum.
  • Generous holiday allowance: 25 days per year.
  • Private medical insurance.
  • Life assurance.
  • Ride to work scheme.
  • Access to self-learning platform.
  • Bookboon.
  • Income protection.
  • Workplace pension.
  • Employee assistance programme.


  • London, Greater London, United Kingdom Blink Payment Full time

    Payment Solutions Specialist Role at Blink PaymentWe are looking for a highly motivated Payment Solutions Specialist to join our team at Blink Payment. The ideal candidate will have excellent communication skills, attention to detail, and the ability to prioritise workload.Estimated Salary: £25,500 - £28,000 per annumBlink Payment provides a unified flow...


  • London, Greater London, United Kingdom Blink Payment Full time

    Sales Development Representative Job SummaryThis is a unique opportunity to join our dynamic sales team as a Sales Development Representative. As a key member of our team, you will be responsible for identifying and pursuing new business opportunities.Responsibilities and ObjectivesYour primary objectives will include:Identifying and qualifying potential...


  • London, Greater London, United Kingdom DNA Payments Ltd Full time

    DNA Payments Ltd is a rapidly growing fintech company, recently listed in the top 50 start-ups by Beauhurst. We process over £2 billion in transactions every month, servicing over 60,000 customers across the UK and Europe.We're looking for a Payment Industry Support Specialist to join our team in Hull. The successful candidate will be responsible for...


  • London, Greater London, United Kingdom Blink Payment Full time

    Job OverviewWe're looking for an ambitious Sales Development Representative to join our team. As a key player in our sales process, you'll be responsible for identifying and prospecting new business opportunities, working closely with Account Executives to increase meeting-to-sale ratios, and using Salesforce to accurately record client information.


  • London, Greater London, United Kingdom Action on Disability Full time

    Action on Disability is committed to empowering disabled individuals to live independent lives. As a leading Deaf and Disabled People's Organisation in London, we believe in the importance of providing high-quality support services that cater to individual needs.About the JobWe are currently seeking a skilled Direct Payment Support Specialist to join our...


  • London, Greater London, United Kingdom Ebury Full time

    Ebury is a leading FinTech firm, renowned for its innovative solutions in FX risk management and international payments.The company is seeking an experienced Payment Operations Specialist to support the implementation of new systems for Ebury Mass Payments (EMP). The ideal candidate will have hands-on experience with payment platforms, SWIFT messaging, and...


  • London, Greater London, United Kingdom London Borough of Barking and Dagenham Full time

    Job OverviewWe have an exciting opportunity for a skilled individual to join our Adults Directorate as a Direct Payment Specialist.Your primary responsibility will be to support adults with care and support needs in making informed decisions about their direct payments.To achieve this, you will undertake regular reviews to ensure that direct payment funds...


  • London, Greater London, United Kingdom psd group Full time

    Job Title: Payment Operations SpecialistJoin our team as a Payment Operations Specialist, where you will be responsible for managing relationships, troubleshooting technical and operational issues in our Payment Services department.This role requires fluency in French and 2 days of on-site work per week.Key Responsibilities:Provide technical support to...


  • London, Greater London, United Kingdom Blink Payment Full time

    About Blink PaymentWe're a forward-thinking fintech company focused on transforming the payments industry. Our goal is to make financial transactions faster, easier, and more secure.£37,000 OTE Year 1 (£25,000 + £12,000)As a Trainee Business Growth Specialist, you'll play a vital role in driving business growth and expansion. You'll be part of a dynamic...


  • London, Greater London, United Kingdom Luxoft Full time

    **About the Job**Luxoft is currently seeking an experienced Payment Operations Specialist to join their project. As a Payment Operations Specialist, you will contribute to the successful upgrade of our ISO-compliant payment engine.About YouYou should have experience working in payment operations and a strong understanding of payment processing systems.You...


  • London, Greater London, United Kingdom Capital Com Australia limited Full time

    Are you looking for a challenging role in the payment solutions team? We have an exciting opportunity for a talented individual to join our team as a Payment Solutions Specialist.Job Description:This role involves playing a big part in onboarding and managing new payment service providers and diversifying the payment methods we offer to our customers. As a...


  • London, Greater London, United Kingdom Redefined Ltd Full time

    About Our Opportunity\We are currently seeking a highly skilled Digital Payments Specialist to join our team at Redefined Ltd.\The ideal candidate will have a deep understanding of the payment industry and be able to lead our digital payments efforts to deliver step changes in our payment capabilities.\As a Digital Payments Specialist, you will be...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job DescriptionA unique opportunity has arisen for an experienced Accounts Payable Assistant to join our Architectural company in Central London. As a key member of the finance team, you will be responsible for processing high volumes of invoices, managing supplier relationships, and ensuring timely payments.Responsibilities:Process and reconcile accounts...


  • London, Greater London, United Kingdom First Abu Dhabi Bank Full time

    Corporate Payment SpecialistThe Corporate Payment Specialist plays a critical role in managing the financial transaction cycle at First Abu Dhabi Bank. This involves receiving payments, processing, verifying, and reconciling invoices while ensuring adherence to the Branch Expense Policy.Main Key Performance Indicators:Manages and processes invoices,...


  • London, Greater London, United Kingdom Sumitomo Mitsui Banking Corporation - SMBC Group Full time

    About the RoleWe are seeking an experienced Payment Operations Specialist to join our team. As a key member of our operations team, you will be responsible for managing payment services, ensuring operational resilience, and driving strategic transformation initiatives.You will work closely with front-office teams, other regions, and globally to support...


  • London, Greater London, United Kingdom Buckden Partners Full time

    Job DescriptionBuckden Partners is seeking a skilled Payment Operations Specialist to join our team in London. This dynamic role involves managing payment operations, optimizing workflows, ensuring regulatory compliance, mitigating fraud risks, and fostering partnerships with banks and payment providers.Key Responsibilities:Process payments across systems...


  • London, Greater London, United Kingdom Blink Payment Full time

    Job Title: Client Onboarding SpecialistPAYMENT SOLUTIONS SPECIALIST: £25,000 - £27,000 + BonusAt Blink Payment, we're constantly innovating and utilising the latest technology to shake up the FinTech industry. Our online portal and UK-based team are leading the charge in simplifying payment processes for businesses.We're seeking a skilled Client Onboarding...


  • London, Greater London, United Kingdom Faith Recruitment Full time

    About UsFaith Recruitment is a corporate centrally based company in Woking that offers a unique opportunity for a Corporate Payment Specialist to join their growing team. This role involves assisting in global payment settlements and reconciliations across multiple international businesses.You will have the chance to work in a fast-paced environment with a...


  • London, Greater London, United Kingdom Coders Connect Full time

    A dynamic fintech company in London is seeking a Payment Technology Specialist to join their engineering teams. As a specialist, you will focus on developing and optimizing payment systems that are essential to their service offerings. You will work alongside experienced engineers, gaining valuable experience in designing, developing, and maintaining...


  • London, Greater London, United Kingdom Michael Page Full time

    Job Description: As a Procurement and Payments Specialist, you will play a key role in ensuring the smooth operation of our procurement and payment processes. You will be responsible for processing supplier invoices, managing payments, and maintaining accurate financial records.Key Responsibilities:Process supplier invoices and staff expense claims in...