Customer Service Assistant

4 weeks ago


London, Greater London, United Kingdom Fortnum & Mason Full time

Fortnum & Mason is seeking an exceptional individual to join our busy Deli department as a Customer Service Assistant

The ideal candidate will possess a genuine passion for Deli food and have previous experience in a relevant role. They will also demonstrate a knowledge of Health & Safety, and Food Hygiene standards.

The selected candidate will be responsible for providing exceptional service to our customers and teams, ensuring our stock levels are maintained, and that our products are presented impeccably. They will also be required to work 30 hours a week (5 days per week) on a rotating rota (including weekends).

In return, we offer a competitive salary, generous store and restaurant discount of up to 40%, 28 days holidays pro rata (inc. bank holidays), an extra day off for your birthday plus 5 extra wellbeing days off. We also offer a fantastic subsidised staff restaurant which uses Fortnum's ingredients and a range of opportunities to develop and grow personally and professionally.

Key Responsibilities:

  • Provide exceptional customer service
  • Maintain stock levels and present products impeccably
  • Work 30 hours a week on a rotating rota (including weekends)

Benefits:

  • Competitive salary
  • Generous store and restaurant discount of up to 40%
  • 28 days holidays pro rata (inc. bank holidays)
  • Extra day off for your birthday plus 5 extra wellbeing days off
  • Fantastic subsidised staff restaurant
  • Range of opportunities to develop and grow personally and professionally


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