Claims Assurance Specialist
19 hours ago
American International Group (AIG) invites experienced professionals to join our Global Quality Assurance team as a Claims Assurance Specialist.
Job DescriptionWe seek an individual with expertise in handling and auditing Accident & Health and Travel claims to perform claim file reviews, evaluate Best Practices compliance, and identify improvement opportunities. The selected candidate will complete quality reviews within program guidelines, applying Line of Business best practices and claim handling expectations.
The role involves organizing Benchmark reviews, including risk assessment, scheduling, sampling, GQA review team oversight, results analysis, stakeholder feedback, addressing queries, and reporting results. This position requires identifying trends and improvement opportunities, ensuring implementation of meaningful continuous improvement and/or action plans in partnership with claims teams.
The successful candidate will carry out second-line reviews, provide constructive feedback and training where required, and drive calibration with claims partners.
Required Skills and Qualifications- Fluent English language skills, with ideally additional European languages (German, French, Italian)
- Proven experience handling and auditing Accident & Health and Travel claims
- Excellent awareness of industry practices surrounding Claims Handling, strong technical knowledge of subject matter, and ability to apply it to the role
- Knowledge of key regulatory and legal requirements relevant to Accident & Health and Travel claims
AIG offers a Total Rewards Program, a comprehensive benefits package focused on health, wellbeing, financial security, and professional development. Our company fosters a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
CompensationThe estimated annual salary for this position is $85,000 - $110,000, depending on qualifications and location.
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