Maintenance Surveyor

2 days ago

Kingston upon Thames, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Summary

We are seeking a highly skilled Maintenance Surveyor to join our team at CRA GROUP LIMITED. As a key member of our property maintenance team, you will be responsible for ensuring that all temporary accommodation owned and managed properties are maintained to the highest possible standards.

Key Responsibilities
  • Conduct site investigations of technical matters and prepare specifications, works programmes, detailed reports, and appropriate correspondence to address problems.
  • Manage your own caseload and be confident in applying relevant legislation.
  • Provide technical advice and information as necessary on one or more areas of expertise within the service area.
  • Ensure that your own technical knowledge is effectively transferred to team members and colleagues with limited technical knowledge.
  • Supervise repairs and maintenance work to ensure all site operations are undertaken professionally.
  • Provide support and guidance to operatives during the course of work, so that correct outcomes are achieved first time.
  • Respond to queries from tenants, landlords, internal, and external clients within prescribed time scales.
  • Assist with the investigation and preparation of responses to formal and informal complaints, Councillor Enquiries, MP enquiries, and Freedom of Information requests.
  • Report to the management team on the performance of supply chain contractors, consultants, and suppliers of goods and services.
  • Ensure repairs and maintenance costs are controlled and any significant item values are reported to the management team.
  • Ensure works are procured in accordance with standing orders and financial regulations and contract documents for all projects meet professional standards.
  • Ensure that the damp, structural, and disrepair investigation process is implemented such that the Council's liability is minimised.
  • Ensure that applicable H&S regulations are applied in all aspects of the responsibilities held.
  • Challenge conventional local government approaches to enable the organisation to drive greater efficiency and effectiveness through the development of best practices and innovative commissioning, contracting, market development, and resource management.
Requirements
  • A recognised building-related qualification to a minimum of HND/HNC level.
  • Qualified in HHSRS.
  • Strong technical ability and knowledge of housing.
  • Proven track record in the diagnosis of causes of damp and mould and specifying remedial works.
  • Ability to play a key role in contributing to the annual plans and improvements in service delivery.
  • An understanding of housing repairs and construction, party wall, and health and safety legislation.
  • Knowledge of best practice and innovation in the housing maintenance, particularly in the social housing sector.
  • Experience of dealing with people in a customer-facing environment.
  • An understanding of the details within Landlord statutory duties for compliance relating to housing.
  • Experience of monitoring work undertaken by external contractors.
  • Able to think clearly and strategically and find solutions to problems and make decisions based on sound judgements.
  • Systematic in approach to work, able to plan and consistently complete many site inspections.
  • Able to chair meetings effectively: plans, prepares, listens, encourages participation, and ensures clear decisions taken, clearly recorded with action allocated.
  • Able to manage budgets.
  • Able to analyse, evaluate, revise, develop, and apply schedules of rates.
  • An understanding of efficiency and value for money, and an ability to secure these outcomes while delivering service improvement.
  • Able and enthusiastic at using information technology to develop and manage the service (including an ability to utilise response maintenance of IT software and applications) and an ability to participate in further IT maintenance developments and support others in its use.
  • Excellent knowledge of domestic building technology with the ability to use this to identify problems and their causes and develop innovative solutions in a cost-efficient and effective manner.
  • Possess a clean driving licence and have access to a vehicle as travelling throughout the borough will be a requirement.
  • Be able to ascend ladders and access scaffolding.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the company.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Please note that we do not accept applications from agencies.

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