Customer Experience Manager

3 days ago


London, Greater London, United Kingdom Disability Arts Full time
About Us
Shoreditch Town Hall is a leading cultural venue and live events space in London, known for its rich history and diverse programming. As a Customer Experience Manager - Cultural Venues, you will play a vital role in ensuring that every visitor has an unforgettable experience. This is a fantastic opportunity to join a dynamic team and contribute to the success of one of London's most iconic buildings.

Job Description
We are seeking an experienced professional to lead our customer experience initiatives. The successful candidate will have a proven track record of delivering exceptional service, be highly organized, and possess excellent communication skills. Key responsibilities include:
- Developing and implementing customer experience strategies
- Managing relationships with internal stakeholders and external partners
- Monitoring and evaluating customer feedback and suggestions

What We Offer
- A competitive salary: £35,000 per annum
- Opportunities for career growth and professional development
- A collaborative and supportive work environment

Application Instructions
To apply for this exciting opportunity, please visit our website for more information and application details.

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