Transformation Lead

3 days ago


Edinburgh, Edinburgh, United Kingdom Diligenta Full time

Transforming Operations

We're seeking an experienced Transformation Lead to play a key role in our significant transformation program, driven by business expansion.

The successful candidate will be responsible for managing the delivery of large-scale projects within agreed timeframes, budgets, and quality criteria, ensuring alignment with business requirements and stakeholder expectations.

About Diligenta

Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. We drive a culture that is founded on positive change and development.

Salary and Benefits

We offer a competitive salary range of £41,392-£51,740 per annum, plus a range of benefits including:

  • 33 days annual leave, including bank holidays
  • Eligibility for an annual discretionary bonus scheme
  • Personal and career development opportunities to progress your aspirations within the company and through our global parent company (Tata Consultancy Services)
  • Access to Perks at Work, an online discounted shopping platform
  • Cycle to Work Scheme and Interest-free Season Ticket loans
  • A comprehensive set of Moments that Matter policies, including Carer's Leave, Foster Leave, and Retirement Leave
  • A contributory company pension scheme where we match your contributions up to 6%

Key Responsibilities

The successful Transformation Lead will be responsible for:

  • Analysing project performance and recommending corrective action to address gaps
  • Developing and maintaining appropriate project disciplines and controls to ensure successful project delivery
  • Identifying and evaluating risks to the project and implementing mitigation actions using risk management techniques
  • Producing project documentation and providing regular updates on progress
  • Providing leadership and direction to the project team to ensure successful delivery
  • E nsuring TCF and consumer duty principles are understood and embedded throughout the project lifecycle

Requirements

We're looking for an experienced Financial Services Transformation Lead with:

  • Generalist experience in project management, with exposure to Life and Pensions sector (desirable)
  • Business Process Outsourcing experience (desirable)
  • System deployment experience (desirable)
  • Business Process Re-engineering experience (desirable)
  • Business case writing experience (desirable)
  • Effective stakeholder management abilities
  • High attention to detail and strong organisational and time management skills


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