Transformation Lead
3 days ago
Transforming Operations
We're seeking an experienced Transformation Lead to play a key role in our significant transformation program, driven by business expansion.
The successful candidate will be responsible for managing the delivery of large-scale projects within agreed timeframes, budgets, and quality criteria, ensuring alignment with business requirements and stakeholder expectations.
About Diligenta
Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. We drive a culture that is founded on positive change and development.
Salary and Benefits
We offer a competitive salary range of £41,392-£51,740 per annum, plus a range of benefits including:
- 33 days annual leave, including bank holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company and through our global parent company (Tata Consultancy Services)
- Access to Perks at Work, an online discounted shopping platform
- Cycle to Work Scheme and Interest-free Season Ticket loans
- A comprehensive set of Moments that Matter policies, including Carer's Leave, Foster Leave, and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%
Key Responsibilities
The successful Transformation Lead will be responsible for:
- Analysing project performance and recommending corrective action to address gaps
- Developing and maintaining appropriate project disciplines and controls to ensure successful project delivery
- Identifying and evaluating risks to the project and implementing mitigation actions using risk management techniques
- Producing project documentation and providing regular updates on progress
- Providing leadership and direction to the project team to ensure successful delivery
- E nsuring TCF and consumer duty principles are understood and embedded throughout the project lifecycle
Requirements
We're looking for an experienced Financial Services Transformation Lead with:
- Generalist experience in project management, with exposure to Life and Pensions sector (desirable)
- Business Process Outsourcing experience (desirable)
- System deployment experience (desirable)
- Business Process Re-engineering experience (desirable)
- Business case writing experience (desirable)
- Effective stakeholder management abilities
- High attention to detail and strong organisational and time management skills
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