Counter Assistant

12 hours ago


Witney, Oxfordshire, United Kingdom WHSmith Full time

As a customer-focused professional, you'll be responsible for delivering exceptional service to our customers in one of our Post Office Stores.

We're looking for someone with excellent communication skills, who can build rapport with our customers and provide them with the support they need. If you have a passion for helping others and enjoy working in a fast-paced environment, this could be the perfect role for you.

About the Role:

  • Provide exceptional customer service to all customers
  • Manage queues and ensure customers can access services quickly and easily
  • Meet high standards of governance and attention to detail
  • Be part of a team and support colleagues

What We're Looking For:

  • A passion for customers and delivering exceptional experiences
  • Confidence in communicating with the team
  • Motivation to achieve fantastic results and standards
  • Adaptability to meet company requirements and goals

Benefits:

We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. We also reward our teams with a range of deals from retail partners that will help you save money and make memories. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing.

About Us:

WHSmith has been a hub of the High Street for over years, making customer and colleague journeys possible. We're proud to be an inclusive employer, welcoming colleagues to feel welcome and free to be themselves with us.


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