Mortgage Finance Professional
1 month ago
Unlock your potential in a dynamic role with Together Financial Services Limited.
About UsWe are Together - the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we've been established since 1974 and have built a team of over 750 colleagues who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.
Our ApproachWe pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality.
Join Our TeamWe're looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do - and that starts with our brilliantly different team of people.
Role OverviewAs a Mortgage Sales Executive, you will deliver outstanding service both on the phone and via written communication with key mortgage brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPIs are met.
Your Responsibilities- Respond to inbound intermediary telephony enquiries, giving exceptional customer service in relation to product and criteria information
- Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
- Update the Account Managers with regular feedback from the brokers and in terms of the market, helping the account managers to identify new opportunities
- Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
- Presentation of a professional image of the company to deliver a positive broker experience throughout the broker journey
You will need:
- Telephone Sales experience with a Mortgage Lender or a Mortgage Broker
- Experience answering inbound service calls, making outbound calls and managing inboxes
- Exceptional relationship building and communication skills
- Strong objection handling and problem-solving skills
We offer a competitive salary of £30,000 - £40,000 per annum, depending on experience, plus benefits including:
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Buy & sell holidays
- Discretionary annual bonus
- Matched pension contribution
- Life assurance
- Critical illness cover
- Health cash plan
- Private medical insurance
- Free access to company holiday homes
- Travel season ticket loans
- Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
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