Customer Service Liaison

4 weeks ago


Altrincham, Trafford, United Kingdom NSS Full time

Customer Service Liaison at NSS

Part of NSS Maintenance

£24,000 per annum

Looking for a new challenge with clear career progression?Fancy working in a vibrant office environment?Keen to bring new ideas to the table and see those ideas brought to life?

This role is ideal for you...

NSS Maintenance has experienced significant growth over the last 12 months, both in revenue and resource. To support the business in the next stage of our expansion plans, we are seeking forward-thinking, hardworking individuals to join our helpdesk, managing some of our key clients' accounts.

Key Responsibilities:

Accepting and processing work ordersBuilding strong working relationships with a small number of nationwide clients and managing their workloads/enquiriesScheduling of reactive jobsProviding support to operativesProducing RAMS

Benefits:

Free onsite parkingFree refreshments with a friendly and sociable office environmentAn opportunity to progress and develop within the company25 days annual holiday + bank holidaysMonthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailersTrade Point Card which will enable you to get 10% off at any B&QDay off for your birthday after length of serviceEye care vouchersReferral bonus schemeMedicash health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more

Requirements:

A proven track record working in a similar role, ideally within the construction and/or building industryStrong PC skills and ability to pick up new systemsExcellent attention to detailExcellent communication and interpersonal skillsThe ability to prioritise tasks and workload

Important Information:

To ensure a fair and unbiased recruitment process, we have chosen to collaborate with Hubert.ai in this process.

After submitting your application, you will be invited to participate in a chat-based interview with our virtual recruitment assistant, Hubert.

Please complete it as soon as possible. The interview typically takes about 15-20 minutes to complete.

Feel free to check out this article before the interview for tips and tricks: NSS

NSS Maintenance are a nationwide working at height contractor.

Our national coverage operates from four UK depots to offer planned and reactive building fabric maintenance and refurbishment services to commercial, retail and industrial sectors. We currently employ over employees directly across the NSS Group and have ambitious but realistic expansion plans to continue to grow over the coming years. We live and breathe our values and would love to hear from you if you will too.



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