Customer Support Liaison

3 days ago


Altrincham, Trafford, United Kingdom Trafford College Full time
Role Overview
As a key member of our team, you will provide exceptional customer service to internal and external customers. This role involves processing applications, ensuring GDPR compliance, and maintaining high standards of customer care.

Key Responsibilities
* Process applications efficiently and accurately
* Ensure compliance with GDPR regulations
* Maintain high levels of customer satisfaction through effective communication and issue resolution

Requirements
* Level 2 numeracy and literacy skills
* Basic IT qualification
* NVQ Level 3 in Customer Care or Business Administration

Benefits
* 40 days annual leave plus bank holidays
* Generous contributory company pension scheme
* Childcare discounts
* Onsite Costa coffee shop
* Employee Assistance Programme
* Continuous Professional Development opportunities
* Free parking on campus
* Exclusive commercial discounts via the CSSC scheme

About Us
Trafford College is committed to providing an inclusive and supportive environment for all employees. We offer a range of benefits and opportunities for growth and development.

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