Claims Adjuster

6 days ago


London, Greater London, United Kingdom Nexus Underwriting Full time
About the Role

Nexus Underwriting is seeking an experienced Claims Adjuster to join our team. As a Claims Adjuster, you will play a crucial role in providing a best-in-class claims service to our clients, policyholders, underwriters, and brokers.

Key Responsibilities
  • Claims Management: Proactively manage Financial Lines claims from first notification to settlement, ensuring timely and efficient handling. This includes assessing policy coverage, legal liability, and quantum, along with effective diary and system/file management.
  • Claims Analysis: Provide commentary on significant notifications, trends, or developments. Report large losses and refer claims to capacity providers when they fall outside of authority limits.
  • Relationship Building: Build and maintain strong relationships with key brokers, providing feedback as needed. Ensure Nexus Underwriting consistently acts as an effective Third-Party Administrator (TPA) and adheres to delegated authorities and Service Level Agreements (SLAs).
  • Collaboration: Collaborate with underwriters and other claims professionals, offering insights into claims experiences, contract wordings, and claims data. Provide feedback during renewals to ensure a quality and cost-effective service within required timeframes.
  • Issue Escalation: Identify and escalate claims-related issues when necessary.
Requirements
  • Experience: Previous experience in handling Financial Lines claims.
  • Knowledge: Solid understanding of the insurance claims market and processes.
  • Skills: Ability to prioritize and effectively manage own workload, team player with excellent interpersonal and communication skills, attention to detail, and commitment to continuous professional development.

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