Front of House Manager

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Office Angels Full time
Job Description:

The Facilities & Front of House Supervisor will be responsible for managing the day-to-day operations of the front of house team and supporting the Centre Manager. This is an exciting opportunity for someone looking to take their career to the next level.

Responsibilities:
  1. Manage the implementation and enforcement of policies, rules, and regulations.
  2. Review procedures to ensure consistent delivery of performance and identify areas for improvement.
  3. Support the Centre Manager in implementing new systems and processes.
  4. Ensure accurate completion of monthly billing and Service Level Agreements.
  5. Contribute to projects and initiatives that align with business goals.
Requirements:
  • Computer literacy, innovation, motivation, and strong communication and organisational skills.
  • Excellent customer service and communication skills.
  • Desirable: understanding of health and safety regulations and facilities management.
Benefits and Perks:
  • Free parking on site.
  • Company pension plan.
  • 24/7 confidential helpline.
  • Medical support helpline.
  • Staff Christmas party and holiday bonus.
  • Staff lunches, team-building, and ongoing training.
  • Company phone.


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