Café Team Member
2 days ago
Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we'd love to hear from you As a member of our café team, you'll play a vital role in making every customer's visit memorable.
About the RoleWe're seeking enthusiastic and customer-focused individuals to join our team as Café Team Members - Front of House. Your primary responsibility will be to provide exceptional customer service, ensuring every guest leaves satisfied and eager to return. You'll work closely with our colleagues to maintain high standards, adhere to health and safety guidelines, and support the smooth operation of our cafes.
This is an exciting opportunity to join a leading retail company, where you'll benefit from a comprehensive benefits package, including flexible working arrangements, retirement savings plan, life assurance, exclusive discounts website, uniform provision, and holiday entitlement starting at 28 days (including Bank Holidays).
You'll have the chance to develop your skills and knowledge in customer service, food safety, and hygiene practices while working closely with our teams to maintain high standards. We're proud to have been accredited as a Disability Confident Leader and strive to create an inclusive culture where everyone feels valued and empowered to succeed.
Key Responsibilities:
- Deliver exceptional customer service, responding to customer queries and resolving complaints in a professional manner.
- Maintain a clean and organized workspace, adhering to health and safety standards and stock rotation procedures.
- Work collaboratively with colleagues to achieve sales targets and ensure efficient operations.
- Participate in ongoing training and development to enhance your skills and knowledge in customer service, food safety, and other areas.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Familiarity with food safety and hygiene practices.
- Possesses strong problem-solving and conflict resolution skills.
Salary Range: £22,500 - £25,000 per annum
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