Front of House Specialist

12 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BUZZ Bingo Full time
Customer Assistant - Front of House

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? We are looking for a skilled Customer Assistant to join our front-of-house team in Newcastle.

Key Responsibilities:

  • Provide first-class customer service to all customers
  • Work collaboratively with colleagues to maintain a high standard of customer experience
  • Contribute to the creation of a Safer Gambling Environment

About the Role:

  • The successful candidate will have experience in delivering customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment
  • You will possess excellent communication skills and the ability to adapt to different situations
  • Basic numeracy knowledge and experience of handling cash are essential

Salary and Benefits:

  • A competitive salary of £25,000 per annum (pro-rata for part-time colleagues)
  • 4 weeks annual leave plus public holidays (prorated accordingly for part-time colleagues)
  • Staff discount 50% off bingo tickets, food, and soft drinks
  • Refer a Friend Scheme
  • Pension Scheme
  • Access to trained mental health advocates for advice on mental wellbeing
  • In-house training, including fire safety, food safety, and COSHH


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