Front of House Specialist
12 hours ago
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? We are looking for a skilled Customer Assistant to join our front-of-house team in Newcastle.
Key Responsibilities:
- Provide first-class customer service to all customers
- Work collaboratively with colleagues to maintain a high standard of customer experience
- Contribute to the creation of a Safer Gambling Environment
About the Role:
- The successful candidate will have experience in delivering customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment
- You will possess excellent communication skills and the ability to adapt to different situations
- Basic numeracy knowledge and experience of handling cash are essential
Salary and Benefits:
- A competitive salary of £25,000 per annum (pro-rata for part-time colleagues)
- 4 weeks annual leave plus public holidays (prorated accordingly for part-time colleagues)
- Staff discount 50% off bingo tickets, food, and soft drinks
- Refer a Friend Scheme
- Pension Scheme
- Access to trained mental health advocates for advice on mental wellbeing
- In-house training, including fire safety, food safety, and COSHH
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