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Technical Support Specialist
2 months ago
Job Title: Technical Support Engineer
Job Summary:
We are seeking a highly skilled and motivated Technical Support Engineer to join our team at In Technology Group Limited. As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Provide technical support and assistance to clients via phone, email, and remote desktop
- Troubleshoot and resolve technical issues with IT systems, hardware, and software
- Install, configure, and maintain IT systems, including servers, workstations, and network devices
- Develop and implement technical solutions to improve IT system performance and efficiency
- Collaborate with other technical teams to resolve complex technical issues
Requirements:
- Strong technical knowledge of IT systems, hardware, and software
- Excellent problem-solving and analytical skills
- Effective communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks
- Strong attention to detail and organizational skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Us:
In Technology Group Limited is a leading IT recruitment company that specializes in providing technical talent to businesses across the UK. We are committed to delivering exceptional service and results to our clients and candidates.