Technical Support Specialist

3 weeks ago

Frome, Somerset, United Kingdom In Technology Group Limited Full time
Job Title: Technical Support Engineer

We are seeking a skilled Technical Support Engineer to join our dynamic team in Frome. As a key member of our team, you will be responsible for providing technical support and assistance to our clients.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and remote access.
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • 2+ years of experience in technical support or related field.
  • Strong technical skills and knowledge of IT systems and software.
  • Excellent communication and problem-solving skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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