Technical Support Specialist

1 month ago

Frome, Somerset, United Kingdom In Technology Group Limited Full time
Job Title: Technical Support Engineer

We are seeking a skilled Technical Support Engineer to join our team in Frome. As a Technical Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and collaborating with our team to ensure excellent customer service.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with our team to ensure excellent customer service
  • Stay up-to-date with the latest technology and trends in the industry

Requirements:

  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive team environment

How to Apply:

If you are a motivated and skilled Technical Support Engineer looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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