Field Service Technician

6 days ago


Dudley, Dudley, United Kingdom Virgin Media Full time

Role Overview:

As a Field Service Technician at Virgin Media, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our network. This role requires a high level of technical expertise, excellent communication skills, and a customer-focused approach.

Key Responsibilities:

  1. Install, maintain, and repair our network infrastructure, including fibre optic cables and equipment.
  2. Provide timely and effective resolution to customer complaints and issues.
  3. Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  1. A UK Manual driving licence with no more than 8 points.
  2. An organised individual with a customer focus, who is motivated to help others.

What We Offer:

We offer a competitive salary of £29,000, plus overtime and performance-based commission. You will also receive a company van, 25 days of annual leave, and access to wellbeing benefits, including the Unmind App and BUPA medical coverage.

Why Choose Virgin Media?

We are a diverse and high-performing team, committed to delivering exceptional customer service and driving innovation in the industry. If you are a motivated and customer-focused individual, who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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