Housing Case Manager

3 weeks ago


Gloucester, Gloucestershire, United Kingdom DCV Technologies Limited Full time

Are you passionate about supporting individuals in their daily lives? Do you have excellent communication and problem-solving skills? We are seeking a dedicated Housing Officer to join our team at DCV Technologies Limited.

About the Role

The successful candidate will be responsible for managing a caseload of 200-250 Service Users, conducting regular welfare visits and property inspections, and maintaining accurate records. They will also provide support with transport and relocation as needed, ensuring the health, safety, and timely move-on of Service Users.

Key Responsibilities

  • Supporting Service Users: Conduct dispersals, inductions, and welfare checks; signpost SUs to local services; arrange and support transport or relocation as needed.
  • Managing Properties: Conduct monthly inspections, arrange necessary maintenance, prepare properties for re-occupation or hand back to landlords, maintain compliance with health and safety standards.

Requirements

To be successful in this role, you will need experience as a Housing Officer or similar role, awareness of diverse cultures and backgrounds, and empathetic, adaptable, and resilient qualities. You will also require strong problem-solving and communication skills, be well-organized with effective planning abilities, and able to work independently and as part of a team.

What We Offer

We offer a competitive salary of £28,000-£35,000 per annum, 25 days annual leave plus bank holidays, Health Membership, Life cover, and a 4% employer and 4% employee pension contribution. You will also receive a laptop, phone, and other equipment as needed, as well as access to an Employee Assistance Programme and Referral scheme.



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