Sales Associate
2 days ago
About Reiss
Reiss is a leading luxury fashion brand known for its high-quality, timeless designs. With a strong presence in the market, we are committed to delivering exceptional customer service and creating a unique shopping experience.
The Role
We are seeking a Sales Associate to join our team in Guildford. As a Sales Associate, you will be responsible for providing premium customer service, supporting our management team, and contributing to the success of our store.
Key Responsibilities
- Deliver exceptional customer service, ensuring a tailored and personalized experience for each customer
- Provide in-depth knowledge of the brand and our products, including features, benefits, and styling advice
- Communicate effectively with customers, team members, and management, ensuring seamless interactions and resolving any issues promptly
- Maintain visual standards, ensuring the store environment is always clean, tidy, and visually appealing
- Act as a Reiss Brand Ambassador, promoting the brand and its values to customers and colleagues alike
Requirements
- A passion for luxury or premium products, with a keen eye for detail and a love for fashion
- Previous experience in a customer-facing environment, preferably in retail or hospitality
- Excellent customer service skills, with the ability to see things from the customer's perspective
- Flexibility and adaptability, with the ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Good organizational and decision-making skills, with the ability to prioritize tasks and manage multiple responsibilities
- A team player, with a positive attitude and a willingness to learn and develop
What We Offer
- Seasonal business wear allowance, to help you look and feel your best
- Generous employee discount, so you can enjoy the latest Reiss collections at a discounted rate
- Rewarding commission structure, to recognize and reward your sales achievements
- Wellbeing and financial support through our Employee Assistance Programme, to help you manage your work-life balance
- Low monthly cost health support through our medical cash plan, to give you peace of mind
- Fitness discounts, to help you stay active and healthy
- Family-friendly policies, including enhanced parental pay, to support you and your loved ones
- 23 days annual leave, increasing to 25 days after 2 years' service, to give you time to relax and recharge
- Employee referral scheme, to reward you for introducing friends and family to Reiss
- Career development opportunities, to help you grow and progress within the company
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