Customer Service Representative

2 months ago


Barnsley, United Kingdom Glu Recruit Full time

Job Summary:

We are seeking a highly organized and customer-focused Internal Sales Coordinator to join our team at Glu Recruit LTD. As an Internal Sales Coordinator, you will play a key role in supporting our sales team in achieving sales targets and KPIs set by the business.

Key Responsibilities:

  • Provide exceptional customer service and support to internal and external customers
  • Assist in generating customer quotes for sales enquiries
  • Support the sales team in delivering products to customers
  • Ensure accuracy of customer orders and resolve any issues promptly
  • Assist in market research and data trend analysis
  • Support the Sales Director in reporting monthly KPIs
  • Support marketing activity and events/shows
  • Liaise with Quality team to ensure all documentation required by the customer is made available
  • Liaise with E-commerce and design team for product image requests and liaison with customers
  • Arrange meetings and events

Requirements:

  • Education - A-Level or equivalent
  • Experience of sales or sales support roles is desirable
  • Excellent working proficiency in Microsoft Excel is essential
  • Good working knowledge of other common Office software such as Word and Outlook
  • Organized and ability to work to strict deadlines
  • Have a can-do attitude with an understanding of the importance of excellent customer service
  • Experience within a wholesale function would be desirable
  • Gain an understanding of products sold to answer customer queries effectively
  • Excellent telephone manner and the ability to form positive relationships, both internally and externally

About Us:

Glu Recruit LTD is an equal opportunities employer and is committed to providing a fair and inclusive work environment. We are a recruitment agency that values diversity and promotes equal opportunities for all applicants.



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