Customer Service Representative

2 weeks ago

Ballymena, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a clean and organized store environment, adhering to health and safety standards and company policies.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping experience.
What We Offer
  • A competitive hourly rate and opportunities for career progression.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities to work with a diverse team.
  • A range of benefits, including discounts on Tesco products and services, and access to our colleague networks.
About Us

Tesco is a leading international retailer, committed to serving our customers, communities, and planet. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

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