Customer Service Representative

3 weeks ago

Ballymena, United Kingdom Virgin Media Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Advisor. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales performance.

Key Responsibilities
  • Provide outstanding customer service and support to our customers, ensuring their needs are met and exceeded.
  • Meet and exceed sales targets by promoting our products and services to customers.
  • Work collaboratively with the store team to achieve sales and customer service goals.
  • Participate in ongoing training and development to enhance product knowledge and sales skills.
What We Offer
  • A competitive hourly rate of £11.81, with opportunities for additional earnings through our accreditation programme.
  • A comprehensive benefits package, including 23 days' annual leave, birthday leave, and a range of family-friendly policies.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills, with a strong ability to build rapport with customers.
  • Proven sales and customer service experience, with a track record of meeting or exceeding targets.
  • A passion for technology and a willingness to continuously expand your knowledge.
  • A flexible and adaptable approach, with the ability to work a variety of shifts, including weekends and holidays.
Next Steps

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, and we will be in touch to discuss the next steps in the process.

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