IT Infrastructure Optimization Lead

3 hours ago


London, Greater London, United Kingdom Project People Full time

We are seeking an experienced IT Infrastructure Optimization Lead to join our team. As a key member of our operations team, you will be responsible for optimizing IT infrastructure services across the enterprise. With a strong background in Telecommunications and experience in BSS/OSS, you will bring valuable expertise to this role.

Key responsibilities will include establishing performance goals related to service delivery across all channels, actively managing risks associated with maintaining the service, and providing recommendations to improve it. You will also facilitate continuous assessment and evaluation of core Service processes and provide Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services.

An ITIL Expert with experience in leading teams of analytical professionals, you will have a deep understanding of business operations and its performance. Your ability to analyze data and present information in business terms will be crucial in making informed decisions. We estimate the salary for this position to be around $90,000 - $125,000 per year.



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