Victim Support Professional

1 week ago


Cardiff, Cardiff, United Kingdom Vetro Recruitment Full time
Your Key Responsibilities
  • Be the first point of contact for service users via phone, email, online chat, text, and face-to-face
  • Identify and assess the risks and needs of service users
  • Provide immediate crisis intervention
  • Making detailed and accurate reports and ensuring the CRM is always updated
  • Signpost and support women and their families to various agencies, e.g., social services, the police, DWP, homelessness, education, housing, and cultural services
  • Promote the service
  • Undertake training and development to enhance your skills and knowledge


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