Quality Assurance Business Partner

4 weeks ago


Guildford, Surrey, United Kingdom Helping Hands Full time

Helping Hands is a leading home care provider, committed to supporting adults of all ages to maintain their independence and stay in the place they know and love. As a Quality Assurance Business Partner, you will play a crucial role in ensuring the success of our central region by maintaining accurate files and ensuring we meet the standards set by CQC.

Main Responsibilities

  • Provide expert guidance and direction to Area Care Managers in relation to quality and compliance.
  • Identify areas of opportunity to improve the quality and compliance of the region and branches.
  • Drive the Quality Agenda set by the Head of Quality across the region/area.
  • Support Area Care Managers in completing internal quality assurance audits that improve the quality and compliance of every branch.
  • Initiate, prioritise and manage a process with the Area Care Manager for reviewing branches that are underperforming in quality and compliance.
  • Ensure 'Best Practice' is shared throughout the region to improve and exceed overall quality, compliance and service standards.

About You

To be successful in this role, you will need to have previous experience of working in a quality or compliance role within the care sector. You will also need to be self-motivated and passionate about person-centred care.

Benefits

  • Career progression opportunities.
  • Car allowance of £400 per month.
  • 23 days annual leave, rising to 25 after 2 years of service.
  • Blue Light Card offering discounts from business and services.
  • Refer a friend scheme.

Helping Hands is committed to promoting a diverse and inclusive workforce, as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.



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