Quality Assurance Business Development Manager
23 hours ago
About Helping Hands
We are one of the nation's leading home care providers, endorsed as a Centre of Excellence by Skills for Care. With over 150 branches across England and Wales, we're committed to promoting a diverse and inclusive workforce.
Job Overview
We're seeking a Quality Assurance Business Partner to join our team in Guildford. This role is crucial in ensuring the success of our central region by maintaining accurate files and ensuring we meet the standards set by CQC.
Main Responsibilities
- Provide expert guidance and direction to Area Care Managers in relation to quality and compliance.
- Identify areas of opportunity to improve the quality and compliance of the region and branches.
- Drive the Quality Agenda set by the Head of Quality across the region/area.
- Support Area Care Managers in completing internal quality assurance audits that improve the quality and compliance of every branch.
- Initiate, prioritise and manage processes with Area Care Managers for reviewing underperforming branches in quality and compliance.
- Ensure 'Best Practice' is shared throughout the region to improve and exceed overall quality, compliance and service standards.
Requirements
To be successful in this role, you'll need previous experience working in a quality or compliance role within the care sector. You'll also need to be self-motivated and passionate about person-centred care.
Benefits
- Career progression opportunities.
- Car allowance of £400 per month.
- 23 days annual leave, rising to 25 after 2 years of service.
- Blue Light Card offering discounts from businesses and services.
- Refer a friend scheme.
Estimated salary: £40,000 - £55,000 per annum, depending on experience.
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