Area Manager
4 weeks ago
We are seeking a highly skilled Area Manager to oversee the delivery of exceptional service to our clients in Taunton, Bridgewater, Exeter, and surrounding areas.
The successful candidate will be responsible for managing a team of staff, ensuring compliance with vetting procedures, and maintaining contract standards.
Key responsibilities include:
- Meet and exceed client expectations while operating within agreed budgets.
- Recruit, induct, and train suitable staff.
- Maintain numbers of staff at agreed levels to maintain contract standards.
- Control wage spend in line with agreed budgets.
- Monitor client satisfaction and service delivery on a monthly basis.
- Carry out frequent site visits to ensure service delivery is being met.
- Carry out random and pre-planned audits, including compliance and quality.
- Deliver strategies to reduce staff turnover.
- Oversee the site-based training matrix.
- Ensure site documentation is maintained and correct.
- Ensure products, equipment, and materials are properly stored, used, maintained, and ordered.
- Ensure all Atlas FM personnel follow site rules and maintain a smart appearance.
- Follow the Company grievance and disciplinary procedures.
- Ensure activities are undertaken in line with quality management, health & safety, legal requirements, environmental policies, and duty of care.
- Uphold, safeguard, and promote the Company's values and philosophy.
- Complete electronic time and attendance.
We're looking for a person who is compassionate, quick on the draw when it comes to hygienic safety, and has experience in people management.
The successful candidate will need to demonstrate the following experience, skills, and behaviours:
- Ability to work well in a busy working environment and communicate effectively with people at all levels.
- Ability to communicate effectively with people at all levels.
- Able to accurately record data.
- Ability to work on own initiative with minimum supervision.
- Strong team working ethic and flexible approach.
- Analytical skills.
- Health & Safety awareness/training.
- Strong customer service skills.
- IT literate.
If you're enthusiastic, take pride in your work, and have great attention to detail, you'll fit in perfectly with our award-winning team.
Please ensure you have the ability to demonstrate that you can deliver on the responsibilities. This will be a competency-based interview, and you will be asked to give specific examples.
We require the successful candidate to have excellent people management and client relationship skills.
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