Digital Payments Transformation Leader

2 weeks ago

London, Greater London, United Kingdom American Express Full time

As a Digital Payments Transformation Leader at American Express, you'll play a pivotal role in shaping the future of payments.

With an estimated salary range of $180,000 - $220,000 per year, this exciting opportunity awaits a skilled professional to drive modernization and development of new payment capabilities.

The Enterprise Payment Innovation Manager will be responsible for collaborating with Product Management teams to translate product strategies and roadmaps into technical capabilities and actionable delivery plans. They will also participate in the discovery and envisioning of new payment flows and bank integration capabilities that power key customer journeys across American Express.

In this dynamic and highly matrixed environment, the successful candidate will prioritize and sequence the delivery of payment capabilities within scrums and participate in cross-team/train delivery planning. They will monitor and assess delivery and performance metrics to identify opportunities to improve delivery predictability, time to market, and delivery of iterative value to the business.

Key responsibilities include:

  • Collaborating with engineers, architects, and business stakeholders to bring the product vision to life;
  • Developing capability release plans with key stakeholders;
  • Participating in the discovery and envisioning of new payment flows and bank integration capabilities;
  • Driving the definition and refinement of capabilities, features, user stories, and associated success criteria;
  • Defining market-specific platform requirements for inclusions in global platforms and market expansion release plans;
  • Developing the delivery strategy for modernization, establishing a playbook for enablement expansion and scaling of modern payment capabilities across the globe;

About Network & Acquiring Solutions

As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers' evolving payment needs.

Requirements/Qualifications

  • Relevant experience: Experience in Product Development, Capability Delivery, agile practices, and scaled product delivery;
  • Payments expertise: Passion for payments and the advancement in technologies driving innovation in the payments ecosystem;
  • Passion for results: Passion to drive execution and deliver results in a dynamic and highly matrixed environment;
  • Delivery track record: Proven ability to drive change, lead adoption of new ways of working, and leverage scaled Agile practices to drive successful product development and delivery;
  • Product experience: Demonstrated ability to lead and manage a Product organization driving large, complex, and transformational initiatives;
  • Analytical mindset: High-intellectual curiosity and strong analytical and critical thinking skills with experience in complex problem solving and strategic thought leadership;
  • Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives;
  • Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience;

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries;
  • Bonus incentives;
  • Support for financial-well-being and retirement;
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location);
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need;
  • Generous paid parental leave policies (depending on your location);
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location);
  • Free and confidential counseling support through our Healthy Minds program;
  • Career development and training opportunities;

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