Employment Law Administrator

1 month ago


Wilmslow, Cheshire East, United Kingdom Citation Ltd Full time
Job Description

Citation Ltd is seeking an experienced Employment Law Administrator to join our dedicated team. As a key member of our Employment Law team, you will play a crucial role in delivering top-notch service to our clients.

About Us

We are a leading provider of HR, Employment Law, Health and Safety, and compliance services. Our colleagues bring their great personalities to work, not just their skills.

The Role

As an Employment Law Administrator, you will be responsible for:

  • Managing advice requests within Salesforce and Outlook, ensuring they are assigned to the right consultant.
  • Merging ongoing case work with new inquiries and keeping all case statuses up to date.
  • Identifying and managing spam, creating callback tasks for consultants, and logging emails into Salesforce to maintain case integrity.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Experience with Salesforce (advantageous but not essential).
  • Strong relationship-building skills and the ability to work well in a team.
  • A background in HR or familiarity with Employment Law is a bonus.
What We Offer

We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience. Our benefits package includes:

  • 25 days of holiday, plus bank holidays.
  • Family-friendly perks, including vouchers and perks for expectant parents.
  • A healthcare cash plan to support your well-being.


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