Courier with Excellent Customer Service Skills

6 days ago


London, Greater London, United Kingdom Royal Mail Full time

About the Role

As a Delivery Driver with Royal Mail, you will play a vital role in bringing trust to doorsteps across the nation. You will be responsible for delivering mail and parcels to residential and business addresses, providing excellent customer service to our valued customers.

Your Key Responsibilities

• Deliver mail and parcels to customers on your delivery route
• Provide a high level of customer service, responding to customer queries and concerns
• Work independently to manage your delivery route and meet targets
• Maintain a clean and safe vehicle, adhering to company policies and procedures
• Collaborate with colleagues to achieve team goals and objectives

What We Offer

As a valued member of our team, you can expect to receive:

• Market leading pay and benefits, including a competitive hourly rate and overtime pay
• 22.5 days holiday, rising with length of service, plus bank holidays
• Full uniform and company vehicle provided
• Ongoing training and development opportunities
• A supportive and inclusive work environment

Requirements

To be successful in this role, you will need to:

• Possess a full UK manual driving licence with no more than 6 penalty points
• Be physically fit and able to work in a fast-paced environment
• Demonstrate excellent customer service skills and a strong sense of community



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