IT Service Desk Team Leader
4 weeks ago
Clearwater People Solutions is seeking an experienced IT Service Desk Team Leader to join their team on a permanent basis. The successful candidate will be based from the Crawley office with travel to other office locations as required.
Key Responsibilities:- Lead a team of engineers and manage a 3rd party vendor providing 1st & 2nd line support
- Monitor IT Support team performance and provide feedback to the IT Service Manager
- Backfill essential IT Support Coordinator responsibilities in their absence
- Ensure processes are followed accurately and timely
- Run daily stand-ups with the in-house team to prioritize activities and progress IT Support issues
- Create and maintain documentation on support processes
- Provide holistic oversight over the IT support vendor and internal IT support team
- Coordinate internal IT teams, the IT Support vendor, and other 3rd party support vendors
- Proven experience leading an IT Support function with in-house staff and third-party vendors
- Excellent communication skills, both verbal and written
- A personable and approachable nature
- Strong knowledge of Windows 10/11 and Microsoft Office
- Exchange online, Active Directory, Service Now
- Excellent organizational skills
- Willing to travel to other offices when required
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IT Service Desk Team Leader
4 weeks ago
Crawley, West Sussex, United Kingdom Clearwater People Solutions Full timeIT Service Desk Team Leader WantedClearwater People Solutions is seeking an experienced IT Service Desk Team Leader to join their team on a permanent basis. The successful candidate will be based from the Crawley office with travel to other office locations as required.Key Responsibilities:Lead a team of engineers and manage a 3rd party vendor providing 1st...
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IT Service Desk Team Leader
4 weeks ago
Crawley, West Sussex, United Kingdom Clearwater People Solutions Full timeIT Service Desk Team Leader WantedClearwater People Solutions is seeking an experienced IT Service Desk Team Leader to join their team on a permanent basis. The successful candidate will be based from the Crawley office with travel to other office locations as required.Key Responsibilities:Lead a team of engineers and manage a 3rd party vendor providing 1st...
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IT Service Desk Team Leader Position
2 weeks ago
Crawley, West Sussex, United Kingdom Clearwater People Solutions Ltd Full timeIT Service Desk Team Leader RoleClearwater People Solutions Ltd is seeking an experienced IT Service Desk Team Leader to join their team. The successful candidate will be responsible for leading a team of engineers and managing a 3rd party vendor providing 1st & 2nd line support.Key Responsibilities: Monitor IT Support team performance and provide feedback...
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IT Service Desk Team Leader Position
3 weeks ago
Crawley, West Sussex, United Kingdom Clearwater People Solutions Full timeIT Service Desk Team Leader Job DescriptionClearwater People Solutions is seeking an experienced IT Service Desk Team Leader to join their team. The successful candidate will be responsible for leading a team of engineers and managing a 3rd party vendor providing 1st & 2nd line support. Key responsibilities include handling escalations, monitoring team...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full time £40,000IT Service Team Leader OpportunityWe are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment. As a key member of our IT department, you will be responsible for leading a team of IT Support specialists and working closely with our outsourced IT Support desk to provide exceptional user IT support.Key Responsibilities:Supervise and...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full time £40,000IT Service Team Leader OpportunityWe are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment. As a key member of our IT department, you will be responsible for leading a team of IT Support specialists and working closely with our outsourced IT Support desk to provide exceptional user IT support.Key Responsibilities:Supervise and...
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IT Service Team Leader
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full time £40,000IT Service Team Leader OpportunityWe are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment. As a key member of our IT department, you will be responsible for leading a team of IT Support specialists and working closely with our outsourced IT Support desk to provide exceptional user IT support.Key Responsibilities:Supervise and...
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IT Service Team Leader
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full time £40,000IT Service Team Leader OpportunityWe are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment. As a key member of our IT department, you will be responsible for leading a team of IT Support specialists and working closely with our outsourced IT Support desk to provide exceptional user IT support.Key Responsibilities:Supervise and...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom Clearwater People Solutions Ltd Full timeIT Service Desk Team LeaderClearwater People Solutions Ltd is seeking an experienced IT Service Desk Team Leader to join their team on a permanent basis.The successful candidate will be based from the Crawley office with travel to other office locations as and when required.The IT Service Desk Team Leader will be responsible for leading a team of engineers...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom Clearwater People Solutions Ltd Full timeIT Service Desk Team LeaderClearwater People Solutions Ltd is seeking an experienced IT Service Desk Team Leader to join their team on a permanent basis.The successful candidate will be based from the Crawley office with travel to other office locations as and when required.The IT Service Desk Team Leader will be responsible for leading a team of engineers...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom Better Days Recruitment Ltd Full timeIT Service Team Leader OpportunityA fantastic permanent role has become available in our professional services business, located in West Sussex, for an IT Service Team Leader.The current IT Support is provided by a mix of an external Vendor for 1st line Service Desk and an in-house team providing 1st and 2nd Line IT Deskside support. The successful candidate...
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IT Service Team Leader
4 weeks ago
Crawley, West Sussex, United Kingdom Better Days Recruitment Ltd Full timeIT Service Team Leader OpportunityA fantastic permanent role has become available in our professional services business, located in West Sussex, for an IT Service Team Leader.The current IT Support is provided by a mix of an external Vendor for 1st line Service Desk and an in-house team providing 1st and 2nd Line IT Deskside support. The successful candidate...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeIT Service Team LeaderAn exciting opportunity has become available for an IT Service Team Leader to join a leading law firm in Crawley on a permanent basis.Working closely with the outsourced IT Support desk to provide first and second line user IT supportSupervision of the IT Support team, allocating resources and coordinating across the team to ensure that...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeIT Service Team LeaderAn exciting opportunity has become available for an IT Service Team Leader to join a leading law firm in Crawley on a permanent basis.Working closely with the outsourced IT Support desk to provide first and second line user IT supportSupervision of the IT Support team, allocating resources and coordinating across the team to ensure that...
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IT Service Team Leader
3 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Ltd. Full timeJob Title: IT Service Team LeaderAbout the Role:We are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment Ltd. as a permanent member of staff. The successful candidate will be responsible for leading our IT Support team and working closely with our outsourced IT Support desk to provide first and second line user IT support.Key...
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IT Service Team Leader
3 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Ltd. Full timeJob Title: IT Service Team LeaderAbout the Role:We are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment Ltd. as a permanent member of staff. The successful candidate will be responsible for leading our IT Support team and working closely with our outsourced IT Support desk to provide first and second line user IT support.Key...
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IT Service Team Leader
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Ltd. Full timeJob Title: IT Service Team LeaderAbout the Role:We are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment Ltd. as a permanent member of staff. The successful candidate will be responsible for leading our IT Support team and working closely with our outsourced IT Support desk to provide first and second line user IT support.Key...
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IT Service Team Leader
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Ltd. Full timeJob Title: IT Service Team LeaderAbout the Role:We are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment Ltd. as a permanent member of staff. The successful candidate will be responsible for leading our IT Support team and working closely with our outsourced IT Support desk to provide first and second line user IT support.Key...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom DGH Recruitment Ltd. Full timeJob Title: IT Service Team LeaderAre you a skilled IT professional looking for a new challenge? We have an exciting opportunity for an IT Service Team Leader to join our team at DGH Recruitment Ltd.Job Summary:We are seeking a highly motivated and experienced IT Service Team Leader to lead our IT Support team. The successful candidate will be responsible for...
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IT Service Team Leader
1 month ago
Crawley, West Sussex, United Kingdom DGH Recruitment Ltd. Full timeJob Title: IT Service Team LeaderAre you a skilled IT professional looking for a new challenge? We have an exciting opportunity for an IT Service Team Leader to join our team at DGH Recruitment Ltd.Job Summary:We are seeking a highly motivated and experienced IT Service Team Leader to lead our IT Support team. The successful candidate will be responsible for...