Customer Service Representative
4 weeks ago
Job Overview
- Deliver exceptional customer service and create a welcoming atmosphere in our stores.
- Support your fellow team members in delivering excellence across the board, from putting out stock to maintaining cleanliness and tidiness.
- Be versatile and adaptable, taking on various roles such as working on tills, handling cash transactions, and ensuring shelves are stocked and rotated seamlessly.
Our Store Team Members are paid according to age, with rates ranging from £9.00 per hour for those under 18, £11.18 for 18-20 year olds, and £11.88 for those 21 and over.
Working Hours
We require our Store Team Members to work a minimum of 16 hours per week, with a requirement to be available from 6am.
You will also receive:
- 5.6 weeks paid holiday per year, including bank and public holiday allowance, rising to 6.6 weeks upon 5 years' service.
- Contributable Company pension scheme.
- Staff uniform.
- 10% store discount.
As a Store Team Member, you will have access to our MyHB employee benefits platform, which includes:
- Retail and leisure discounts, plus hundreds more.
- Free Financial Advice.
- Bank your savings into an ISA.
- 24/7 confidential counselling and advice line.
- Low-cost voluntary insured health plans.
- Demonstrate a good understanding of customer service.
- Experience of cash handling and working in a retail environment.
- Experience of manual handling and stock replenishment.
- Hardworking and reliable.
- Polite and professional.
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