Customer Service Ambassador

2 days ago


Portsmouth, Portsmouth, United Kingdom Premier Inn Full time

We are seeking a highly skilled Customer Service Ambassador to join our Premier Inn team. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring they have a comfortable and enjoyable stay.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work well under pressure. You will be required to handle guest queries and complaints in a professional and efficient manner, while also promoting our hotel's services and amenities.

As a Reception Team Lead, you will play a vital role in maintaining the high standards of customer service that Premier Inn is known for. You will be responsible for supervising the reception team, providing guidance and support as needed, and ensuring that all guests receive a warm welcome and a smooth check-in process.

This is an exciting opportunity for a highly motivated and organized individual to join our team and contribute to the success of our hotel. If you have a passion for delivering exceptional customer service and a proven track record of success in a similar role, we would love to hear from you.



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