Catastrophic Injury Claims Specialist

4 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

At Somerset Bridge Group, we are seeking a Catastrophic Injury Claims Handler to manage a caseload of high-value claims with utmost severity.

As a Catastrophic Injury Claims Handler, you will be responsible for proactively managing a portfolio of high-value/catastrophic injury claims in excess of £2.5m from first notification onwards to achieve an optimum settlement.

The ideal candidate will have extensive experience within the motor claims industry, regularly managing claims under their own authority in excess of £2.5m.

Our team is based in Newcastle, and hybrid working is available.

Key Responsibilities:

  • Proactively manage a portfolio of high-value/catastrophic injury claims in excess of £2.5m from first notification onwards to achieve an optimum settlement.
  • Developing the technical claims skills of the Large Loss Technical Claims team (through coaching, mentoring, and training).
  • Ensuring all new and internally reallocated claims are reserved in a timely manner.
  • Maintaining and improving Insurers and Reinsurers confidence in the Large Loss Technical Claims Team by ensuring these high-value cases are handled with a high degree of technical excellence.
  • Acting as a technical referral point.
  • Carrying out audits of our Legal Suppliers.
  • Ensuring reserving accuracy on receipt of new and relevant information.

Requirements:

  • Substantial knowledge and experience of settling catastrophic injury claims.
  • Ability to confidently handle claims to include - Head & brain injuries, Amputations, Serious spinal injuries, Fatal accidents including dependency, Complex care and loss of earnings calculations.
  • Detailed knowledge of the CPR including multi-track litigation.
  • Ability to negotiate substantial legal costs.
  • CRU including the appeals and review process.
  • RTA/Article 75/MIB procedures.
  • Flexibility to travel across the UK when required to attend Case Conferences, Trials & Joint Settlement Meetings.
  • Ability to manage relationships with internal/external suppliers.
  • Awareness of Re-insurance practices.
  • Experience of sitting on market bodies or working groups (such as the ABI PI Committee, MIB Article 75 working group, MIB Technical Committee etc.) is preferable.
  • ACII qualified or significant progress towards this is preferable.

Our Benefits:

  • Hybrid working – 2 days in the office and 3 days working from home.
  • 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays.
  • Discretionary annual bonus.
  • Pension scheme – 5% employee, 6% employer.
  • Flexible working – we will always consider applications for those who require less than the advertised hours.
  • Flexi-time.
  • Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs.
  • 100's of exclusive retailer discounts.
  • Professional wellbeing, health & fitness app - Wrkit.
  • Enhanced parental leave, including time off for IVF appointments.
  • Religious bank holidays – if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
  • Life Assurance - 4 times your salary.
  • 25% Car Insurance Discount.
  • 20% Travel Insurance Discount.
  • Cycle to Work Scheme.
  • Employee Referral Scheme.
  • Community support day.
  • Christmas and Summer parties.

At Somerset Bridge Group, we aim to build a sustainable and innovative business focused on underwriting, broking, and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policyholders.

We are very proud to have been awarded a Silver Accreditation from Investors in People. We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

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