Front of House Team Member

1 week ago


Horley, Surrey, United Kingdom whitbread Full time

Are you passionate about delivering exceptional customer service and making every guest feel welcome?

We have an exciting opportunity for a Front of House Team Member at our Premier Inn in Crawley, where you will be the face of our hotel and play a key role in ensuring our guests have a memorable stay.

This is a great chance to join a dynamic team and develop your skills in a fast-paced environment. You will work closely with colleagues to provide a seamless experience for our guests, from check-in to check-out.

As a Front of House Team Member, you will be responsible for:

  • Providing a warm and welcoming atmosphere for our guests
  • Assisting with room preparation and maintenance
  • Handling guest queries and resolving any issues promptly
  • Working collaboratively with other teams to ensure a smooth operation

You will be working 16 hours per week over 4 days, including weekends, with flexible shifts to suit the business needs.

We offer a competitive rate of up to £12.00 per hour, plus a range of benefits, including:

  • Up to 60% discount on Premier Inn rooms
  • 25% off meals in all Whitbread Restaurants
  • Company pension scheme
  • Save as you earn scheme
  • Discounts on utility bills, travel, cinema trips, supermarkets, and more

If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we would love to hear from you



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