Salesforce Field Service Expert

3 weeks ago

Leeds, Leeds, United Kingdom ZipRecruiter Full time
Salesforce Field Service Consultant Opportunity

We are seeking a highly skilled Salesforce Field Service Consultant to join our team. As a Field Service Consultant, you will be responsible for providing technical expertise and guidance to our clients on the Salesforce Field Service platform.

Key Responsibilities:

  • Provide technical support and guidance to clients on the Salesforce Field Service platform
  • Develop and implement solutions using Salesforce Field Service
  • Collaborate with cross-functional teams to deliver high-quality solutions
  • Stay up-to-date with the latest Salesforce Field Service features and best practices

Requirements:

  • At least two years' experience as a Salesforce Field Service technical consultant
  • Experience installing SFS managed package and configuration using guided setup
  • Strong understanding of SFS scheduling, optimization configuration, out-of-box capabilities, and configuration of scheduling policies, work rules & service objectives
  • Understanding of SFS resource management, including contractors, timesheets, operating hours, shifts, primary and secondary territory setup, inventory management (return, request & track)
  • Understanding of Field Service mobile app capabilities, including offline architecture, capabilities, and how to complement it with supporting architecture including Salesforce Mobile app and third-party mobile applications
  • Experience with SFS architecture, work order, service appointment life cycle, bulk scheduling, dispatch, un-scheduling, preventive maintenance, and configuration of dispatcher Gantt
  • Capability to integrate via API in and out of Salesforce
  • Salesforce Field Service Consultant certification would be advantageous

What We Offer:

  • Excellent market leading salary
  • Benefit package including life assurance, pension, and healthcare
  • Generous holiday allowance, including a day off on your birthday
  • Flexible working policy
  • Challenging projects at the forefront of developing technologies
  • Personalized development plan, including practical project experience alongside continuing supported professional certification

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