Senior Instructional Designer
2 weeks ago
At KPMG, we are seeking a Senior Instructional Designer to develop and execute a global learning strategy in partnership with global and member firm leadership. This strategy aims to build the capabilities needed to achieve KPMG's business strategies and priority annual business goals. Our Global Strategic Plans require a consistent, KPMG-wide approach to building the skills and competences needed to transform our business and achieve our goals of Growth and Trust.
As a Senior Instructional Designer within Global L&D, you will work closely with the business to identify, design, curate, develop, coordinate, and deliver high-quality, efficient, and effective learning and performance support solutions directly aligned to KPMG's needs and requirements.
Global L&D is responsible for developing and overseeing the execution of the L&D strategies for:
Global Audit
Global Tax
Global Advisory
Global strategic cross-functional opportunities
We will achieve this by working with the business as performance consultants, bringing together member firms to identify and design programs critical to support our global strategy in the most effective and cost-efficient manner. The audience for the performance and learning solutions provided by Global L&D is very diverse and encompasses all employees of KPMG globally – partners, professionals, and support staff.
Solutions include performance and knowledge management support, formal training (both digital and in-classroom), learning on the job opportunities, and learning through collaboration with others. Program execution and design will take place where it is most logical to occur and can include uplifting member firm solutions and co-creation with direct member firm involvement. As part of our mission, Global L&D will work with the business and member firm L&D teams to continue to build and strengthen a continuous learning culture, including channels for both formal and informal learning.
Key Responsibilities:
Supports the Performance Solutions Lead in scoping proposed learning and/or performance solutions and preparing the High-Level Design Document and associated resource requirements for large or complex projects AND/OR Leads the scoping of proposed learning/performance solutions for small to medium complex projects and prepares the High-Level Design Document and associated budget requirements for approval by the Performance Solutions Lead, the Strategic Business Partner, and the respective business leaders.
Researches internal/external content to meet the business needs.
Identifies opportunities to re-purpose solutions cross-functionally and/or incorporate leadership/business content. — Identifies potential SMEs.
Leads the detailed design and development activities for assigned portfolio of projects.
Supports the Performance Solutions Lead in identifying and engaging needed resources.
Provides background and contextual information for the assigned project team.
Ensures the timely and appropriate engagement of SMEs throughout the end-to-end design and development cycle.
Leads the project team in identifying the most appropriate modality for the learning and performance solutions.
Oversees the instructional design activities and development of course content.
Leads the development of instructor briefings-trainings and liaises with external vendors as required.
Partners with the Measurement & Analytics COE to identify and implement the most appropriate evaluation tools.
Partners with the Project Manager to ensure projects are delivered on time, on budget, and meet the business needs.
May assume the Project Manager role for smaller projects.
Ensures critical success factors and project risks are identified and managed.
Identifies and implements QA processes for project.
Ensures alignment with key Global L&D initiatives.
Ensures compliance with Global L&D design and development architecture and standards as well as the measurement requirements and takes corrective action as necessary.
Monitors the effectiveness of the Global solutions developed to identify and implement opportunities to improve efficiency/effectiveness.
Provides input and feedback on individuals providing support to Performance Solutions, in terms of job accountabilities, annual goals, and performance. Leverage Global L&D networking channels to share ideas, best practices, and content, as appropriate.
Requirements:
Adult learning design and development
Performance solutions design and development
Evaluation of learning solutions
Project & Budget Management
Performance consulting
Innovative E-learning design with micro-learning design principles
Design Thinking
Delivers exceptional client experiences
Seeks insights and perspectives
Works collaboratively and shares knowledge
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