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Senior Infrastructure Specialist
2 months ago
We are seeking a highly skilled and experienced 3rd Line Infrastructure Engineer to join our team. As a key member of our Operational Support team, you will be responsible for the operation and maintenance of Infrastructure across a variety of technologies, including Linux, Microsoft Windows Server, virtualisation, and networking technologies.
Key Responsibilities:- Responsible for the operation and maintenance of Infrastructure across a variety of technologies.
- Author and contribute towards the creation and ongoing maintenance of technical documentation.
- Handle escalated issues from both 1st- and 2nd-line support.
- Investigate and resolve advanced hardware and software problems.
- Manage system upgrades, installations, and configurations.
- Collaborate with vendors and external support for specialised expertise.
- Provide guidance and mentoring to lower-level support staff.
- Excellent knowledge of Virtualized Environments such as VMware and Hyper-V.
- Excellent knowledge of Windows Server Environments, from Server 2003 – 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support.
- Very strong Linus system administration skills (Ubuntu / CentOS).
- Good knowledge of TCP/IP and networking technologies including load balancing and firewalls.
- Good knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell.
- Good general knowledge of SAN storage technologies.
- Excellent analysis and problem solving skills.
- Excellent communication skills.
- Experience of producing and updating technical documentation to a high standard.
- Ability to gain and hold security clearance.
We offer a competitive salary and benefits package, including a contributory pension scheme, private medical insurance, and 33 days annual leave. We also offer flexible working arrangements and a dynamic working environment.
We are committed to diversity and inclusion and welcome applications from all qualified candidates. If you have a disability or need any reasonable adjustments during the application and selection process, please let us know and we will respond in a way that best fits your needs.