Housing Management Specialist

3 days ago


Doncaster, Doncaster, United Kingdom Service Care Solutions Ltd Full time

Job Summary

We are seeking a dedicated and skilled Housing Officer to join our team at Service Care Solutions Ltd. This role offers a unique opportunity to provide a high-quality housing management service to local residents and support people to sustain their homes and quality of life.

Key Responsibilities

  • Provide a high-quality housing management service which deals with tenancy and leasehold management services within the local social housing stock.
  • Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and the promotion of personal independence.
  • Profile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase the likelihood of sustaining their home.
  • Maintain an effective planned schedule of visits and inspections, and identify requirements across the local area.
  • Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organizations.
  • Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed.

Requirements

  • Previous experience working in a similar role as a Housing Officer is essential.
  • Knowledge of housing legislation, policies, and procedures.
  • Experience of dealing with complex casework both in person and in writing.
  • Experience of providing good tenancy, housing, and leasehold advice, and knowledge of best practice and compliance procedures.


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