Insurance Customer Experience Expert
3 weeks ago
We are seeking a highly skilled Insurance Customer Experience Expert to join our team at Polkadotfrog.
About the RoleThis is an exciting opportunity for a customer-focused individual to drive excellent customer experiences and satisfaction across various insurance areas.
Key Responsibilities- Customer Communication: Develop and maintain strong relationships with customers, ensuring timely responses to inquiries and resolving issues efficiently.
- Brand Representation: Uphold the company's brand tone and service standards, consistently delivering a positive and professional image.
- Adaptability and Learning: Demonstrate flexibility and a willingness to learn, staying up-to-date with industry developments and regulatory requirements.
- Candidates Requirements: a) Excellent communication skills (oral and written), b) Patient and able to explain policies clearly, c) Ability to adapt quickly and learn, and d) Passion for customer service.
- Desirable Skills: Commercial insurance experience is advantageous, but a good general insurance background is also considered.
We offer a competitive salary of approximately £40,000 - £60,000 per annum, flexible working hours, annual company bonus, generous holiday entitlement, free parking, and hybrid working opportunities.
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Customer Experience Expert
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Customer Experience Expert
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Customer Experience Manager
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Customer Experience Manager
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Customer Experience Manager
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Customer Experience Manager
1 month ago
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Customer Experience Manager
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Customer Experience Manager
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Customer Experience Manager
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Insurance Team Member
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Customer Experience Manager- Customer Care
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Customer Experience Manager- Customer Care
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Suffolk, United Kingdom Pure Resourcing Solutions Full timeA fantastic opportunity for a Senior CX Consultant to join a fast growing, innovative and creative organisation in the Ipswich. As an experienced Senior CX Consultant, you will be responsible for developing and implementing CX strategies for some of the UK’s leading and most recognised brands. *This role is based in the Essex/Suffolk region, offering...
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Customer Experience Manager- Customer Care
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Liverpool Insurance Career Opportunity
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